Thread: ExoticTransport.eu Scam - Community Warning

Hello friends. I'm leaving this information in here as I know there are other European users in this community that also love their geckos and that truly care about their safety and honest breeding, so that others won't be fooled in these scams.

I have a friend who is a long time reptile breeder that ordered some geckos from a breeder at the Hamm show in Germany and used this company ExoticTransport to supposedly safely ship his geckos back to his country. It turns out this "business" is run by dishonest people so they agreed on a price for transport and he paid them in full, all was set and seemed ok, but when the geckos arrived at his home they demanded more money in order to deliver them and would not give them unless more money was paid. As he is a breeder that cares for his animals and puts their health above such things, he did pay them the extra money just so that the animals would not go back on another plain flight and who knows where to. To his surprise, when he opened the package the geckos were all freezing cold, were shipped for days with no heat packs which the transport company had assured they would and actually states that in the conditions on their website. Even worse, the geckos were shipped in a box that had no mention that it contained live animals, so they have been thrown around by the courier company as they had no idea they were transporting live animals for other people who were supposed to be the "specialized exotic animal courier".

With all these horrible conditions and no respect for the animals they transport or the clients they serve, my friend tried to contact them several times, but they never replied again after receiving the money. No explanations, no replies, nothing… they just went silent. They already had their money after all.

It's important for people to be aware of such dishonest "companies" in the industry and be careful. Please help spread the word as this is disturbing and will certainly affect other reptile lovers in the future. Also a warning to breeders looking to work with them, if you truly care for the health of your animals stay away from these scams and frauds. This can totally ruin a breeder's reputation when it's not even his fault. This was just the case of my friend but after contacting other people around Europe it seems it was not an isolated case and happened to others as well. Just be careful.

Thank you for reading,
Josh P. Neuer

Originally Posted by Josh P.

Hello friends. I'm leaving this information in here as I know there are other European users in this community that also love their geckos and that truly care about their safety and honest breeding, so that others won't be fooled in these scams.

I have a friend who is a long time reptile breeder that ordered some geckos from a breeder at the Hamm show in Germany and used this company ExoticTransport to supposedly safely ship his geckos back to his country. It turns out this "business" is run by dishonest people so they agreed on a price for transport and he paid them in full, all was set and seemed ok, but when the geckos arrived at his home they demanded more money in order to deliver them and would not give them unless more money was paid. As he is a breeder that cares for his animals and puts their health above such things, he did pay them the extra money just so that the animals would not go back on another plain flight and who knows where to. To his surprise, when he opened the package the geckos were all freezing cold, were shipped for days with no heat packs which the transport company had assured they would and actually states that in the conditions on their website. Even worse, the geckos were shipped in a box that had no mention that it contained live animals, so they have been thrown around by the courier company as they had no idea they were transporting live animals for other people who were supposed to be the "specialized exotic animal courier".

With all these horrible conditions and no respect for the animals they transport or the clients they serve, my friend tried to contact them several times, but they never replied again after receiving the money. No explanations, no replies, nothing… they just went silent. They already had their money after all.

It's important for people to be aware of such dishonest "companies" in the industry and be careful. Please help spread the word as this is disturbing and will certainly affect other reptile lovers in the future. Also a warning to breeders looking to work with them, if you truly care for the health of your animals stay away from these scams and frauds. This can totally ruin a breeder's reputation when it's not even his fault. This was just the case of my friend but after contacting other people around Europe it seems it was not an isolated case and happened to others as well. Just be careful.

Thank you for reading,
Josh

I do have to ask, did they at least manage to live? I really hope they did. This information does need to be spread, if I were him I would dispute the charges depending on the method of payment.

Originally Posted by Visionist

I do have to ask, did they at least manage to live? I really hope they did. This information does need to be spread, if I were him I would dispute the charges depending on the method of payment.

They are alive for now. My friend quarantined them and placed each in a proper vivarium with good heat gradients, providing them with nutrients and vitamins to try and stabilize their health.
The method of payment was a direct bank transfer so I believe there is no way to dispute the charges, probably why they chose that form of payment anyways.

I do appreciate your reply and words. Thank you for the support!

Everyone please remember that you must use your first and last name when posting in this section!

Oh my god that's terrible. I'm not from Europe, but no matter where I'm from or whom I'm purchasing from would I want that to happen to the animal. It essentially is animal abuse AND at the same time it may as well be a money scam.
I'm sorry to hear about your friends gecko, and I hope that by all means it remains alive and returns to good health. I hope most people in Europe on this forum read this information. It's obviously really important. So thank you for the information!

-Alissa M. Proctor

Originally Posted by contracteryin

Oh my god that's terrible. I'm not from Europe, but no matter where I'm from or whom I'm purchasing from would I want that to happen to the animal. It essentially is animal abuse AND at the same time it may as well be a money scam.
I'm sorry to hear about your friends gecko, and I hope that by all means it remains alive and returns to good health. I hope most people in Europe on this forum read this information. It's obviously really important. So thank you for the information!

-Alissa M. Proctor

Thank you for your words and support Alissa. It is definitely important for people to be informed about this as I'm sure it will continue to happen and more animals will suffer. Anyone that can help spread the warning is appreciated.

Just another reminder. Your FULL NAME must appear in EACH AND EVERY post in this section or you risk an infraction and your post being deleted.
Thanks for your cooperation.

Originally Posted by Russ S

Just another reminder. Your FULL NAME must appear in EACH AND EVERY post in this section or you risk an infraction and your post being deleted.
Thanks for your cooperation.

The edit function is no longer available in the thread in order to add the signature, but your reminder is noticed. Thank you.

Josh P. Neuer