BalloonzForU
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- Grand Blanc, MI
I just received two emails that look official from the Better Business Bureau, saying that someone was filing a complaint against my business. The scammers are using the BBBs logo and links to their sites. However there is an attachment with "instructions and complaint info". DO NOT dowload they are a virus.
Below is a copy of the text from the email.
Subject line of email: Complaint Case Number: 98285532
Dear member,
You have received a complaint in regards to your business services .The complaint was filled By a Mr. Wilson Hank on 06/12/2007/
Complaint Case Number: 98285532
Complaint made By Consumer Mr. Wilson Hank
Date: 06/12/2007
Instructions on how to resolve this complaint as well as a copy of the original complaint are attached to this email.
Disputes involving consumer products and/or services may be arbitrated. Unless they directly relate to the contract that is the basis of this dispute, the following claims will be considered for arbitration only if all parties agree in writing that the arbitrator may consider them:
Claims based on product liability;
Claims for personal injuries;
Claims that have been resolved by a previous court action, arbitration, or written agreement between the parties.
The decision as to whether your dispute or any part of it can be arbitrated rests solely with the BBB.
The BBB offers its members a binding arbitration service for disputes involving marketplace transactions. Arbitration is a convenient, civilized way to settle disputes quickly and fairly, without the costs associated with other legal options.
Below is a copy of the text from the email.
Subject line of email: Complaint Case Number: 98285532
Dear member,
You have received a complaint in regards to your business services .The complaint was filled By a Mr. Wilson Hank on 06/12/2007/
Complaint Case Number: 98285532
Complaint made By Consumer Mr. Wilson Hank
Date: 06/12/2007
Instructions on how to resolve this complaint as well as a copy of the original complaint are attached to this email.
Disputes involving consumer products and/or services may be arbitrated. Unless they directly relate to the contract that is the basis of this dispute, the following claims will be considered for arbitration only if all parties agree in writing that the arbitrator may consider them:
Claims based on product liability;
Claims for personal injuries;
Claims that have been resolved by a previous court action, arbitration, or written agreement between the parties.
The decision as to whether your dispute or any part of it can be arbitrated rests solely with the BBB.
The BBB offers its members a binding arbitration service for disputes involving marketplace transactions. Arbitration is a convenient, civilized way to settle disputes quickly and fairly, without the costs associated with other legal options.