Carolina Geckos
New Member
- Messages
- 72
- Location
- Charlotte, NC
So, I'm a pet groomer of almost 11 years. I enjoy my job but some people and their pets just hit the wrong nerve! I personally tell people the truth on how your animal acts while grooming or anything else so we can work on it. From biting, matting, nervousness, or anything involved while I have your "pet" in my care. We do not medicate but will groom pets under medication with a careful eye if the owners/vet do it. With that being said..we have a few that try and push the limits on what we can and cannot do. I give the " I'll try my best, if it don't work..then it don't work."
Well....we have a shih-tzu stright from the gates of well you know. We will mark cards on biters "BDH" Bites..%F$j..Hard and either go slow with the pet or muzzle. So a couple months back a co-worker groomed her no marks on the card and I could not recall her saying anything about her. Well, the customer was very upset with the haircut. It wasn't even enough and her nails were not done and she didn't get ANY BOWS! So my boss tells her to come back in and we will touch her up and the next haircut was on the house. Well, come to find out after we talked with the lady that groomed her she was a biter and the owner medicated her with ACE cause the owner knows she is a biter and she told her she did the best she could do. Okay the dog comes back in for her touch up and is perfect for me. Now Saturday the dog is back for her full haircut the owner bring a list of things to do and a picture..which is fine that didn't bother me what bothered me was the way she wrote it out. An example "Do her anals, she needs it and I want it done this time, and I will be checking." Okay, she goes over the full list, shows me the picture, and I give her I'll do my best but if she gives me too much of a problem I WILL not force groom a dog. Okay on to the pre-clip she is acting fine till I go and try the nails..BAM..BAM..BAM you'd think this dog was injected with a shot of rabies or something. Wow, such a fast little bugger I muzzle her and have to get three...three people to hold her for me to clip her nails...this dog by the way weighs 12 lbs! after that she calms down and I go to wash her and at this point I take the muzzle off in order to get the face clean. BAM..BAM...wth! This dog is crazy lol Done there take her to the back room for drying again acting fine now but for our safety put the muzzle back on..I end up finishing the dog with thinking this dog is just plain mean. Phew...glad it's over though. The owner come to pick her up and I explain in detail everything she tried and I tried and told her it was best to come on a slower day so I can take more time with her (I'm saying this while she is checking everything on her dog to make sure it was done to her satisfaction) and I get the.."Uh-huh...yep...uh-huh." And I know it's in one ear and out the other. "Okay!" she stops me mid sentence. " I told you I wanted her nails done!" "Mam, I told you I did her nails the best I could." I get the eye roll.."Why don't she have bows!" OMG I forgot the freaking bows...my mistake..really but I'm thinking in the back of mind...you stupid..well nevermind I'll leave that out...again my mistake. "Okay, I'll put bows in her if you hold her..and please hold her mouth." She gives me this look like I am the cruelest person in the world for saying that...and again she KNOWS her dog is a biter! We take her back I show her how to hold her so I can put the bows in (the dog is growling at this point) again I know she is not paying attention. "I need your full attention on this for your safety and mine" I tell her.."Okay, can they be pink?" GRRRR whatever just let me get this over with and I try...........................................................................................
with this being the end result! No sorry..just her walking out with her dog, no bows, not nails being trimmed down more, and me telling her I will no longer be grooming her dog as I don't feel safe doing so. Not my worst bite but still come on. Sorry just had to get that off my chest. Thanks for listening...
Well....we have a shih-tzu stright from the gates of well you know. We will mark cards on biters "BDH" Bites..%F$j..Hard and either go slow with the pet or muzzle. So a couple months back a co-worker groomed her no marks on the card and I could not recall her saying anything about her. Well, the customer was very upset with the haircut. It wasn't even enough and her nails were not done and she didn't get ANY BOWS! So my boss tells her to come back in and we will touch her up and the next haircut was on the house. Well, come to find out after we talked with the lady that groomed her she was a biter and the owner medicated her with ACE cause the owner knows she is a biter and she told her she did the best she could do. Okay the dog comes back in for her touch up and is perfect for me. Now Saturday the dog is back for her full haircut the owner bring a list of things to do and a picture..which is fine that didn't bother me what bothered me was the way she wrote it out. An example "Do her anals, she needs it and I want it done this time, and I will be checking." Okay, she goes over the full list, shows me the picture, and I give her I'll do my best but if she gives me too much of a problem I WILL not force groom a dog. Okay on to the pre-clip she is acting fine till I go and try the nails..BAM..BAM..BAM you'd think this dog was injected with a shot of rabies or something. Wow, such a fast little bugger I muzzle her and have to get three...three people to hold her for me to clip her nails...this dog by the way weighs 12 lbs! after that she calms down and I go to wash her and at this point I take the muzzle off in order to get the face clean. BAM..BAM...wth! This dog is crazy lol Done there take her to the back room for drying again acting fine now but for our safety put the muzzle back on..I end up finishing the dog with thinking this dog is just plain mean. Phew...glad it's over though. The owner come to pick her up and I explain in detail everything she tried and I tried and told her it was best to come on a slower day so I can take more time with her (I'm saying this while she is checking everything on her dog to make sure it was done to her satisfaction) and I get the.."Uh-huh...yep...uh-huh." And I know it's in one ear and out the other. "Okay!" she stops me mid sentence. " I told you I wanted her nails done!" "Mam, I told you I did her nails the best I could." I get the eye roll.."Why don't she have bows!" OMG I forgot the freaking bows...my mistake..really but I'm thinking in the back of mind...you stupid..well nevermind I'll leave that out...again my mistake. "Okay, I'll put bows in her if you hold her..and please hold her mouth." She gives me this look like I am the cruelest person in the world for saying that...and again she KNOWS her dog is a biter! We take her back I show her how to hold her so I can put the bows in (the dog is growling at this point) again I know she is not paying attention. "I need your full attention on this for your safety and mine" I tell her.."Okay, can they be pink?" GRRRR whatever just let me get this over with and I try...........................................................................................
with this being the end result! No sorry..just her walking out with her dog, no bows, not nails being trimmed down more, and me telling her I will no longer be grooming her dog as I don't feel safe doing so. Not my worst bite but still come on. Sorry just had to get that off my chest. Thanks for listening...