Just a bit of background info first, there are 2 companies of paid TV in Hong Kong, one is called Cable TV and the other NOW TV.
Ok, here it goes. I have subscribed to Cable TV for many years, because I like watching Discovery, National Geographic...etc; and I enjoy watching English Football too (heck, that's how I spend my time every saturday and sunday nights!). Last week, a sales person from Cable TV called us, saying that they're doing a promotion, and will offer a 10% cut on the monthly subscription fee; but we'll need to sign a 30 months contract. The promotion is only going for ONE day and if we accept the offer, we need to confirm with them within 24 hours. And so, we confirmed the deal as we never thought about terminating the service.
Just 5 days later, I saw on the news that NOW TV had won to be the sole broadcasting agent of most of the Football leagues and championship for the next 3 years!! Then I realised Cable TV knew that would happen and rushed us and many other customers into signing a 30 months contract! We called them to complain yesterday, we wanted to void the contract as the sales person never mentioned anything about losing the football channel. Their reply was ridiculous, they said we can't void the contract as the sales person never guaranteed there will be a football channel when we agreed to the "promotion". They will be adding a golf channel in the near future and so we can watch golf instead!
I want to switch to Now TV, but got screwed and that'll go for 30 months!! :main_thumbsdown:
Ok, here it goes. I have subscribed to Cable TV for many years, because I like watching Discovery, National Geographic...etc; and I enjoy watching English Football too (heck, that's how I spend my time every saturday and sunday nights!). Last week, a sales person from Cable TV called us, saying that they're doing a promotion, and will offer a 10% cut on the monthly subscription fee; but we'll need to sign a 30 months contract. The promotion is only going for ONE day and if we accept the offer, we need to confirm with them within 24 hours. And so, we confirmed the deal as we never thought about terminating the service.
Just 5 days later, I saw on the news that NOW TV had won to be the sole broadcasting agent of most of the Football leagues and championship for the next 3 years!! Then I realised Cable TV knew that would happen and rushed us and many other customers into signing a 30 months contract! We called them to complain yesterday, we wanted to void the contract as the sales person never mentioned anything about losing the football channel. Their reply was ridiculous, they said we can't void the contract as the sales person never guaranteed there will be a football channel when we agreed to the "promotion". They will be adding a golf channel in the near future and so we can watch golf instead!
I want to switch to Now TV, but got screwed and that'll go for 30 months!! :main_thumbsdown: