About FedEX Shipping



If you are shipping your animal make sure you follow your shippers policy.

Live Animals and Ornamental Marine Life (Including Live Fish)

FedEx Express does not accept live-animal shipments as part of its regular-scheduled service and does not transport household pets such as dogs, cats, birds and hamsters. FedEx Express may accept certain shipments of live animals such as horses, livestock and zoo animals (to and from zoo locations only) on an exception basis if approved and coordinated by the FedEx Live Animal Desk (call 1.800.405.9052).

If approved by FedEx, we may accept non-venomous reptiles, amphibians, live/tropical fish and beneficial insects on an exception basis under the following conditions:

1. Shipments must be from a business to a business (from a breeder to a pet store, for example).
2. The shipper must have its packaging tested and pre-approved by FedEx Packaging Design and Development for the type of animal being shipped. Call 1.800.633.7019 for assistance. It is the responsibility of the shipper to adequately package shipments for all temperature extremes and handling conditions.

Contact your FedEx account executive for details and additional requirements.

If approved, ALWAYS schedule a pickup. Trucks are not climate controlled.
Always be there at 9:00AM to pick up your package. If your not responsible enough to pick up your package your not responsible enough to own an animal.

Live crickets can be shipped through Home Deliver, Express, Or Ground.

unfortunately people succeed at shipping through fedex without going through the proper steps because fedex for the most part doesn't care whats being shipped. We have shipped boxes of pot before and alerted management and have been told quote "Ship it anyways"

Myself (FedEX Employee)
FedEX Employee Genevieve E. (Help email)

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