where are the good pet stores?

sschind

New Member
Messages
14
Location
se wisconsin
In my other thread I dealt with complaints about bad stores. In this one I will deal with another common complaint I hear and see a lot in forums like this one.

Where have the good pet stores gone?

Intermixed in the threads about the bad stores I will often see comments like this. "There used to be a really good mom and pop store in our town. They had real good animals, took real good care of them and they really knew their stuff. I wonder why they closed?" When I ask "what was the last item you bought from them" I usually get a response like "oh, I didn't buy anything from them. I get my stuff cheaper online. I just went in to ask their advice on how to care for animals and to look at all the neat reptiles they had. It was better than a zoo." Well, there's your answer. Stores can't stay in business with lookers, they need buyers. I agree that most of the time you can get your supplies cheaper online. That's fine, we are in a period where we all, well, most of us at least, have to stretch our dollar as far as we can. That is understandable. I do not want to turn this into a debate about online vs BAM stores. What really is inexcusable (and this ties in with my other thread) is when you buy stuff from the "bad store" across the street rather than from the "good store" across town because it saves you a buck or two on gas or because the prices at the store across the street are a little cheaper. It costs more money to keep up a good shop than a bad one so the higher prices should be considered a reasonable trade off for animals being kept in decent care.

If there is a good store in your area and you want them to stay in business, support them. You don't necessarily have to buy everything from them but try your best. If you are contemplating a major purchase ask them about it. Don't just assume they are higher priced. Give them a call, or better yet, stop in. Explain what you are looking for and see what they can do. I just sold a UV sterilizer to a guy for the same price he could have gotten it for on line (don't forget shipping costs). It was a $200.00 sale and I made a grand total of $15.00. Why, because he is a good customer and if he would have bought it on line I wouldn't have even made $15.00. If you come in off the street however and brag how you buy all your stuff on line but you need something today and you will buy it from me if i match the price, well then, I'm sorry, the price is the price. The point is, most "good stores" got that way by having a willingness to work with their customers. It's a two way street though. You have to be willing to show that you aren't just there to take advantage of the tough economic times and the store owners need to make a lease payment.

Bottom line, if there is a good store near you then you should be thankful and you should do what you can to support them. If you don't, don't "wonder why they closed?" when they eventually do.
 

Mel&Keith

Mod Squad Member
Messages
7,180
Location
Pasadena, TX
Having worked for a a major pet supply distributor and having a husband who owned a "mom and pop" reptile shop, I agree, it is sad that people don't support them and they're forced out of business. Most mom and pop's can't stock as many items as the large chains but they can usually order them and have them within a week which is how long you would wait for something you ordered online... Unfortunately it's the reality of a combination generation that shops online and the "Walmart effect".
 

Select Gex

New Member
Messages
1,154
Location
Boston, MA
Good post. I totally agree. I wish the local reptile store I spent 4 or 5 years of my life at was still in business. I think financially we were doing good, relationship problems closed it in the end.

It's a far off boyish dream of mine to own a nice exotic pet store, or maybe a small exotic collection I could display in a zoo type setting, like a small game ranch :).
 

BettaDragon

New Member
Messages
507
Location
NJ
"Mom and pop" stores have so many advantages over online and chain stores. You get to observe the animal before you buy it and you can see if it's well taken care of. Also, from my experience, I've seen that mom and pop stores often have more of a variety of animals than the chain stores.
 

T&KBrouse

K, the Crazy Snake Lady
Messages
1,560
Very good points made in this thread.
I don't go to the major chain store unless I absolutely have no other option. The best store I've ever seen is almost 30 miles away. She genuine loves these animals and it shows with all of her stock. Everything is so well cared for and well handled. Shes a ways away and more expensive, but I'll choose Galas Reptiles over any big chain any time.

Thanks for bringing this up!:)
 
D

Double LY

Guest
sschind said:
Bottom line, if there is a good store near you then you should be thankful and you should do what you can to support them. If you don't, don't "wonder why they closed?" when they eventually do.

Great thread and I feel so fortunate to have a GREAT local shop just minutes away. Yes, it costs more to buy my feeders/supplies there, but the people are awesome and the store is phenominal. I think a major difference with this store is the owner isn't just a "jobber" or "flipper" but is a snake/beardie breeder. You get to see mom and dad before buying their babies which is a huge plus to me. He produces quality animals and can truly stand behind them since he knows exactly where they came from. He also realizes that he can't compete with the big chains and makes up for lost revenue by doing a couple local shows a year and selling online when he has animals that aren't moving. His staff is friendly and knowledgeable and the owner is on hand most of the time and totally willing to talk reptiles even if you aren't buying. I don't care if the price is five times that of the "big boys" - it is so worth it :main_thumbsup:
 

Ccrashca069

New Member
Messages
3,179
Location
Lake Berryessa/Napa, Calif
I am Lucky in some ways and not so lucky in others. I am not so lucky because there is no more Ma and Pop Pet Stores worth going to within a good 50 miles from me. There is an awesome Ma and Pop Tropical fish shop. So if I need some feeders or supplies, I have to go to a big chain store or order on-line. I am also very luck to have so many cool awesome breeders within a 2 1/2 hour drive from me. JUst to name some of them Julie(Gecko Ranch), Marcia( Golden Gate Gecko), Debbie ( The Gecko Prince), Nancy ( Tangerine Gecko), Charlton ( KangasKritters), David and Tamarra(DirtyStinkyStuff), Brittney(SouthBayGeckos), Steve(Gecko's Ect...) Michelle(Gecko Ring). There are more but you get the ideal of how many cool awesome Breeders are near me. I will take being close to all these cool people then the Ma and Pop Pet stores.
 

fallen_angel

Fallen Angel's Geckos
Messages
7,937
Location
Stockton, CA
Double LY said:
Great thread and I feel so fortunate to have a GREAT local shop just minutes away. Yes, it costs more to buy my feeders/supplies there, but the people are awesome and the store is phenominal. I think a major difference with this store is the owner isn't just a "jobber" or "flipper" but is a snake/beardie breeder. You get to see mom and dad before buying their babies which is a huge plus to me. He produces quality animals and can truly stand behind them since he knows exactly where they came from. He also realizes that he can't compete with the big chains and makes up for lost revenue by doing a couple local shows a year and selling online when he has animals that aren't moving. His staff is friendly and knowledgeable and the owner is on hand most of the time and totally willing to talk reptiles even if you aren't buying. I don't care if the price is five times that of the "big boys" - it is so worth it :main_thumbsup:


We also are very fortunate, as we have a GREAT local shop a few blocks from us.. It's basically just like how you described the one you go too!
 

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