Small Pet Feeders - Am i in the wrong?

[animeavatar]

Maybe somebody stole the package/box?

 

[im faster]

Here are all the emails i had on my gmail

Magical Geckos <[email protected]> Mon, Dec 19, 2011 at 7:57 PM
To: "[email protected]" <[email protected]>
do you have a tracking number?
[Quoted text hidden]
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Dennis Blankenship
Owner

Magical Geckos Website
http://www.magicalgeckos.com/

Dont Forget to Like us on Facebook
http://www.facebook.com/pages/Magical-Geckos/207897745905147
Dave, Small Pet Feeders <[email protected]> Mon, Dec 19, 2011 at 8:15 PM
To: Magical Geckos <[email protected]>

Hey Dennis,

I got a call from the cricket farm this morning, and with your order not run through our website, I accidentally overlooked you when I was making my calls. The farm fixed their heating system last week, and when they came back this morning to check the ¾”-1” cricket room, they got blasted with a plume of cooked cricket smelling hot air. Turns out the heater didn’t cut off, at all, the whole weekend, lol killing their whole damn adult stock. The replacements will be ready definitely Wednesday or Thursday to ship out. They apologized repeatedly, but sometimes these things happen with farms. If you’d like a refund, I’d be willing to do so, but otherwise we’ll have you all set towards the middle of the week.



Let me know what you’d like me to do.



Your Friend in the Bug Business,

-Dave Cross

Owner/Managing Member

Small Pet Feeders, LLC

www.SmallPetFeeders.com

678-250-8427

“Your One Stop Feeder Marketplace"

spf3



From: Magical Geckos [mailto:[email protected]]
Sent: Monday, December 19, 2011 7:57 PM
To: [email protected]
Subject: Re: David Cross updated this invoice (0008)



do you have a tracking number?

On Fri, Dec 16, 2011 at 1:10 AM, [email protected] <[email protected]> wrote:

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David Cross updated this invoice

Hello Dennis Blankenship,

David Cross made some changes to the original invoice.

Note from David Cross
$9.40/1000 Crickets. You officially have the lowest deal available.



Pay Invoice



Pay with


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To view the invoice details or send David Cross your payment, you can also copy and paste this link into your web browser: https://www.paypal.com/us/cgi-bin/?cmd=_pay-inv&id=INV2-E73E-8HTU-PK2E-2RFZ
Summary of this invoice

Sent to


Dennis Blankenship

[email protected]

Sent from


David Cross

[email protected]

Invoice number


0008

Date payment is due


Dec 16, 2011

Amount


$70.00 USD


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Help Center | Security Center

Please don't reply to this email. It'll just confuse the computer that sent it and you won't get a response.

Copyright © 2011 PayPal, Inc. All rights reserved. PayPal is located at 2211 N. First St., San Jose, CA 95131.

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PayPal Email ID PP1563




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To be removed from this list please reply Remove Me

Dennis Blankenship
Owner

Magical Geckos Website
http://www.magicalgeckos.com/

Dont Forget to Like us on Facebook
http://www.facebook.com/pages/Magical-Geckos/207897745905147
Magical Geckos <[email protected]> Tue, Dec 20, 2011 at 10:59 AM
To: "Dave, Small Pet Feeders" <[email protected]>
Well im defiantly not very happy, I avoided buying crickets at the show this weekend because i was under the impression they would be here on Saturday. Monday at the latest.. My geckos havent eaten since Thursday. beacuse i am out of crickets.
And a refund wouldn't help at this point because it would be the same turn around time.
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Dave, Small Pet Feeders <[email protected]> Tue, Dec 20, 2011 at 1:38 PM
To: Magical Geckos <[email protected]>

Alright Dennis, I’m sorry things out of my control happen, but they happen. If you’d like, I have different species of roaches that can be used in lieu of crickets, and are even better for them. The cricket farm will have your 5000 ready Wednesday or Thursday, I’ll keep you updated. For the roaches, check out the website. Thanks Dennis, have a blessed day.



Your Friend in the Bug Business,

-Dave Cross

Owner/Managing Member

Small Pet Feeders, LLC

www.SmallPetFeeders.com

678-250-8427

“Your One Stop Feeder Marketplace"

spf3



From: Magical Geckos [mailto:[email protected]]
Sent: Tuesday, December 20, 2011 11:00 AM
To: Dave, Small Pet Feeders
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Magical Geckos <[email protected]> Thu, Dec 22, 2011 at 12:48 AM
To: "Dave, Small Pet Feeders" <[email protected]>
can you please let me know when they ship out?
are you offering the same number of roaches or what?
[Quoted text hidden]
Magical Geckos <[email protected]> Thu, Dec 22, 2011 at 7:49 PM
To: "Dave, Small Pet Feeders" <[email protected]>
okay its thursday and i didnt get anything. were you saying they would ship out today or i would have them today
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Magical Geckos <[email protected]> Fri, Dec 23, 2011 at 6:51 PM
To: "Dave, Small Pet Feeders" <[email protected]>
another day no crickets or emails.. im getting worried.
[Quoted text hidden]
Dave, Small Pet Feeders <[email protected]> Fri, Dec 23, 2011 at 10:12 PM
To: Magical Geckos <[email protected]>

Dennis, it’s Christmas holiday man. Im so busy with family, it isn’t funny. I got confirmation just today that your package was shipped, it should be to you tomorrow, but even if it isn’t please stop stressing. You’re in good hands with us, everyone is busy this time of year (us, our farms, post)and that can cause delays. Please send word when you have them in your hands.



Your Friend in the Bug Business,

-Dave Cross

Owner/Managing Member

Small Pet Feeders, LLC

www.SmallPetFeeders.com

678-250-8427

“Your One Stop Feeder Marketplace"

spf3



From: Magical Geckos [mailto:[email protected]]
Sent: Friday, December 23, 2011 6:52 PM
To: Dave, Small Pet Feeders
Subject: Re: David Cross updated this invoice (0008)



another day no crickets or emails.. im getting worried.

On Thu, Dec 22, 2011 at 7:49 PM, Magical Geckos <[email protected]> wrote:

okay its thursday and i didnt get anything. were you saying they would ship out today or i would have them today



On Thu, Dec 22, 2011 at 12:48 AM, Magical Geckos <[email protected]> wrote:

can you please let me know when they ship out?
are you offering the same number of roaches or what?



On Tue, Dec 20, 2011 at 1:38 PM, Dave, Small Pet Feeders <[email protected]> wrote:

Alright Dennis, I’m sorry things out of my control happen, but they happen. If you’d like, I have different species of roaches that can be used in lieu of crickets, and are even better for them. The cricket farm will have your 5000 ready Wednesday or Thursday, I’ll keep you updated. For the roaches, check out the website. Thanks Dennis, have a blessed day.



Your Friend in the Bug Business,

-Dave Cross

Owner/Managing Member

Small Pet Feeders, LLC

www.SmallPetFeeders.com

678-250-8427

“Your One Stop Feeder Marketplace"

Error! Filename not specified.



From: Magical Geckos [mailto:[email protected]]
Sent: Tuesday, December 20, 2011 11:00 AM
To: Dave, Small Pet Feeders


Subject: Re: David Cross updated this invoice (0008)



Well im defiantly not very happy, I avoided buying crickets at the show this weekend because i was under the impression they would be here on Saturday. Monday at the latest.. My geckos havent eaten since Thursday. beacuse i am out of crickets.
And a refund wouldn't help at this point because it would be the same turn around time.

On Mon, Dec 19, 2011 at 8:15 PM, Dave, Small Pet Feeders <[email protected]> wrote:

Hey Dennis,

I got a call from the cricket farm this morning, and with your order not run through our website, I accidentally overlooked you when I was making my calls. The farm fixed their heating system last week, and when they came back this morning to check the ¾”-1” cricket room, they got blasted with a plume of cooked cricket smelling hot air. Turns out the heater didn’t cut off, at all, the whole weekend, lol killing their whole damn adult stock. The replacements will be ready definitely Wednesday or Thursday to ship out. They apologized repeatedly, but sometimes these things happen with farms. If you’d like a refund, I’d be willing to do so, but otherwise we’ll have you all set towards the middle of the week.



Let me know what you’d like me to do.



Your Friend in the Bug Business,

-Dave Cross

Owner/Managing Member

Small Pet Feeders, LLC

www.SmallPetFeeders.com

678-250-8427

“Your One Stop Feeder Marketplace"

Error! Filename not specified.
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[email protected] <[email protected]> Sat, Dec 24, 2011 at 12:07 AM
To: "Dave, Small Pet Feeders" <[email protected]>
My geckos haven't eaten in over a week because of this of corset I'm going to stress
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Sent to


Dennis Blankenship

[email protected]

Sent from


David Cross

[email protected]

Invoice number


0008
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[email protected] <[email protected]> Sat, Dec 24, 2011 at 12:07 AM
To: "Dave, Small Pet Feeders" <[email protected]>
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Dave, Small Pet Feeders <[email protected]> Sat, Dec 24, 2011 at 12:21 AM
To: [email protected]

Things happen, Dennis. I was as surprised as you were when I got that call Monday morning to tell me all of our 1” crickets were dead because of human error. Believe me, it sucks more for me than you, because you’re not the only customer that was put out by this accident. They will be there man. I can do the Dubia roaches, but those are available on the website at the prices we can do them at.



Your Friend in the Bug Business,

-Dave Cross

Owner/Managing Member

Small Pet Feeders, LLC

www.SmallPetFeeders.com

678-250-8427

“Your One Stop Feeder Marketplace"

spf3



From: [email protected] [mailto:[email protected]]
Sent: Saturday, December 24, 2011 12:08 AM
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Magical Geckos <[email protected]> Tue, Dec 27, 2011 at 1:07 AM
To: "Dave, Small Pet Feeders" <[email protected]>
Can you provide a tracking number
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Dave, Small Pet Feeders <[email protected]> Tue, Dec 27, 2011 at 10:47 AM
To: Magical Geckos <[email protected]>

You still haven’t received them? I’m going to be calling my farm today to make sure everything is kosher. Please let me know if you get them in the mail today.



Your Friend in the Bug Business,

-Dave Cross

Owner/Managing Member

Small Pet Feeders, LLC

www.SmallPetFeeders.com

678-250-8427

“Your One Stop Feeder Marketplace"

spf3



From: Magical Geckos [mailto:[email protected]]
Sent: Tuesday, December 27, 2011 1:08 AM
To: Dave, Small Pet Feeders
Subject: Re: David Cross updated this invoice (0008)



Can you provide a tracking number

On Sat, Dec 24, 2011 at 12:21 AM, Dave, Small Pet Feeders <[email protected]> wrote:

Things happen, Dennis. I was as surprised as you were when I got that call Monday morning to tell me all of our 1” crickets were dead because of human error. Believe me, it sucks more for me than you, because you’re not the only customer that was put out by this accident. They will be there man. I can do the Dubia roaches, but those are available on the website at the prices we can do them at.



Your Friend in the Bug Business,

-Dave Cross

Owner/Managing Member

Small Pet Feeders, LLC

www.SmallPetFeeders.com

678-250-8427

“Your One Stop Feeder Marketplace"

Error! Filename not specified.



From: [email protected] [mailto:[email protected]]
Sent: Saturday, December 24, 2011 12:08 AM


To: Dave, Small Pet Feeders
Subject: Re: David Cross updated this invoice (0008)



My geckos haven't eaten in over a week because of this of corset I'm going to stress

----- Reply message -----
From: "Dave, Small Pet Feeders" <[email protected]>
Date: Fri, Dec 23, 2011 10:12 pm
Subject: David Cross updated this invoice (0008)
To: "&apos;Magical Geckos&apos;" <[email protected]>

Dennis, it’s Christmas holiday man. Im so busy with family, it isn’t funny. I got confirmation just today that your package was shipped, it should be to you tomorrow, but even if it isn’t please stop stressing. You’re in good hands with us, everyone is busy this time of year (us, our farms, post)and that can cause delays. Please send word when you have them in your hands.



Your Friend in the Bug Business,

-Dave Cross

Owner/Managing Member

Small Pet Feeders, LLC

www.SmallPetFeeders.com

678-250-8427

“Your One Stop Feeder Marketplace"

Error! Filename not specified.
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[email protected] <[email protected]> Tue, Dec 27, 2011 at 3:22 PM
To: "Dave, Small Pet Feeders" <[email protected]>
No I haven't received them.



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From: "Dave, Small Pet Feeders" <[email protected]>
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[email protected] <[email protected]> Tue, Dec 27, 2011 at 3:21 PM
To: "Dave, Small Pet Feeders" <[email protected]>
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Magical Geckos <[email protected]> Wed, Dec 28, 2011 at 11:31 AM
To: "Dave, Small Pet Feeders" <[email protected]>
And another day has gone buy.. do i need to make this order somewhere else? if you can not give me a tracking number in the next couple hours then just refund my money. this is ridiculous.
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Dave, Small Pet Feeders <[email protected]> Wed, Dec 28, 2011 at 11:54 AM
To: Magical Geckos <[email protected]>

I understand your frustration, I’d be livid myself. I just spoke with our farm, and we’re looking into it as your order was shipped out the 19th, you should of received it AGES ago. I’m sorry about this Dennis, dang USPS likes to jam up around Christmas with all the packages going through the mail. We’ll obviously have to send you out a replacement order anyways, as whatever is in that shipment is surely dead by now. I’m on top of this for you today, and we’ll probably need to get you a replacement order out as well. I agree, this is ridiculous, but bear with me Dennis, and we’ll get this figured out, one way or another.



We may be switching farms here in the near future, as you’re not the only one with a delayed package right now. I’ve reached my limit with USPS, and unfortunately it doesn’t look like they’re willing to switch over to Fedex as I’ve been suggesting.



Your Friend in the Bug Business,

-Dave Cross

Owner/Managing Member

Small Pet Feeders, LLC

www.SmallPetFeeders.com

678-250-8427

“Your One Stop Feeder Marketplace"

spf3



From: Magical Geckos [mailto:[email protected]]
Sent: Wednesday, December 28, 2011 11:31 AM
To: Dave, Small Pet Feeders
Subject: Re: David Cross updated this invoice (0008)



And another day has gone buy.. do i need to make this order somewhere else? if you can not give me a tracking number in the next couple hours then just refund my money. this is ridiculous.

On Tue, Dec 27, 2011 at 3:21 PM, [email protected] <[email protected]> wrote:

No I haven't received them.

----- Reply message -----
From: "Dave, Small Pet Feeders" <[email protected]>
Date: Tue, Dec 27, 2011 10:47 am
Subject: David Cross updated this invoice (0008)
To: "&apos;Magical Geckos&apos;" <[email protected]>

You still haven’t received them? I’m going to be calling my farm today to make sure everything is kosher. Please let me know if you get them in the mail today.



Your Friend in the Bug Business,

-Dave Cross

Owner/Managing Member

Small Pet Feeders, LLC

www.SmallPetFeeders.com

678-250-8427

“Your One Stop Feeder Marketplace"

Error! Filename not specified.
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Magical Geckos <[email protected]> Wed, Dec 28, 2011 at 9:16 PM
To: "Dave, Small Pet Feeders" <[email protected]>
Any word..
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Dave, Small Pet Feeders <[email protected]> Wed, Dec 28, 2011 at 11:23 PM
To: Magical Geckos <[email protected]>

Hey Dennis,

Alright, your crickets were actually sent out that Wednesday of the last week, 5 days ago, as we had that 1” cricket issue that week, remember? With Christmas and all that, it could be tomorrow when you get them. Please let me know when you get it, and we’ll go from there. If there is substantial dieoff from the cold, please take pictures and send them to me.



Hang in there Dennis. I’ll tell you what, the next order you place other than Cricket or Superworm bulk as those come straight from the farm and not our home office, I’ll throw in a free Hornworm pod for the delay. I hope you understand, as I’m doing everything within my power to keep us in good standing.



I hope to hear back from you tomorrow when they get there!



Your Friend in the Bug Business,

-Dave Cross

Owner/Managing Member

Small Pet Feeders, LLC

www.SmallPetFeeders.com

678-250-8427

“Your One Stop Feeder Marketplace"

spf3



From: Magical Geckos [mailto:[email protected]]
Sent: Wednesday, December 28, 2011 9:17 PM
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Magical Geckos <[email protected]> Fri, Dec 30, 2011 at 1:02 PM
To: "Dave, Small Pet Feeders" <[email protected]>
another day no crickets
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Dave, Small Pet Feeders <[email protected]> Fri, Dec 30, 2011 at 1:19 PM
To: Magical Geckos <[email protected]>

Alright, I’ll call the farm to ship you out new ones today.



Your Friend in the Bug Business,

-Dave Cross

Owner/Managing Member

Small Pet Feeders, LLC

www.SmallPetFeeders.com

678-250-8427

“Your One Stop Feeder Marketplace"

spf3



From: Magical Geckos [mailto:[email protected]]
Sent: Friday, December 30, 2011 1:02 PM
To: Dave, Small Pet Feeders
Subject: Re: David Cross updated this invoice (0008)



another day no crickets

On Wed, Dec 28, 2011 at 11:23 PM, Dave, Small Pet Feeders <[email protected]> wrote:

Hey Dennis,

Alright, your crickets were actually sent out that Wednesday of the last week, 5 days ago, as we had that 1” cricket issue that week, remember? With Christmas and all that, it could be tomorrow when you get them. Please let me know when you get it, and we’ll go from there. If there is substantial dieoff from the cold, please take pictures and send them to me.



Hang in there Dennis. I’ll tell you what, the next order you place other than Cricket or Superworm bulk as those come straight from the farm and not our home office, I’ll throw in a free Hornworm pod for the delay. I hope you understand, as I’m doing everything within my power to keep us in good standing.



I hope to hear back from you tomorrow when they get there!



Your Friend in the Bug Business,

-Dave Cross

Owner/Managing Member

Small Pet Feeders, LLC

www.SmallPetFeeders.com

678-250-8427

“Your One Stop Feeder Marketplace"

Error! Filename not specified.



From: Magical Geckos [mailto:[email protected]]
Sent: Wednesday, December 28, 2011 9:17 PM


To: Dave, Small Pet Feeders
Subject: Re: David Cross updated this invoice (0008)



Any word..

On Wed, Dec 28, 2011 at 11:54 AM, Dave, Small Pet Feeders <[email protected]> wrote:

I understand your frustration, I’d be livid myself. I just spoke with our farm, and we’re looking into it as your order was shipped out the 19th, you should of received it AGES ago. I’m sorry about this Dennis, dang USPS likes to jam up around Christmas with all the packages going through the mail. We’ll obviously have to send you out a replacement order anyways, as whatever is in that shipment is surely dead by now. I’m on top of this for you today, and we’ll probably need to get you a replacement order out as well. I agree, this is ridiculous, but bear with me Dennis, and we’ll get this figured out, one way or another.



We may be switching farms here in the near future, as you’re not the only one with a delayed package right now. I’ve reached my limit with USPS, and unfortunately it doesn’t look like they’re willing to switch over to Fedex as I’ve been suggesting.



Your Friend in the Bug Business,

-Dave Cross

Owner/Managing Member

Small Pet Feeders, LLC

www.SmallPetFeeders.com

678-250-8427

“Your One Stop Feeder Marketplace"

Error! Filename not specified.


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[email protected] <[email protected]> Fri, Dec 30, 2011 at 3:17 PM
To: "Dave, Small Pet Feeders" <[email protected]>
Are they getting shipped overnight?



----- Reply message -----
From: "Dave, Small Pet Feeders" <[email protected]>
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Any word..
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Dennis, it’s Christmas holiday man.&n
[email protected] <[email protected]> Fri, Dec 30, 2011 at 3:17 PM
To: "Dave, Small Pet Feeders" <[email protected]>
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Dave, Small Pet Feeders <[email protected]> Fri, Dec 30, 2011 at 6:26 PM
To: Magical Geckos <[email protected]>

Alright I’ve got another 5000 crickets going out for you on Tuesday on us. Sorry about the lost parcel, Dennis.



Your Friend in the Bug Business,

-Dave Cross

Owner/Managing Member

Small Pet Feeders, LLC

www.SmallPetFeeders.com

678-250-8427

“Your One Stop Feeder Marketplace"

spf3



From: Magical Geckos [mailto:[email protected]]
Sent: Friday, December 30, 2011 1:02 PM
To: Dave, Small Pet Feeders
Subject: Re: David Cross updated this invoice (0008)



another day no crickets

On Wed, Dec 28, 2011 at 11:23 PM, Dave, Small Pet Feeders <[email protected]> wrote:

Hey Dennis,

Alright, your crickets were actually sent out that Wednesday of the last week, 5 days ago, as we had that 1” cricket issue that week, remember? With Christmas and all that, it could be tomorrow when you get them. Please let me know when you get it, and we’ll go from there. If there is substantial dieoff from the cold, please take pictures and send them to me.



Hang in there Dennis. I’ll tell you what, the next order you place other than Cricket or Superworm bulk as those come straight from the farm and not our home office, I’ll throw in a free Hornworm pod for the delay. I hope you understand, as I’m doing everything within my power to keep us in good standing.



I hope to hear back from you tomorrow when they get there!



Your Friend in the Bug Business,

-Dave Cross

Owner/Managing Member

Small Pet Feeders, LLC

www.SmallPetFeeders.com

678-250-8427

“Your One Stop Feeder Marketplace"

Error! Filename not specified.



From: Magical Geckos [mailto:[email protected]]
Sent: Wednesday, December 28, 2011 9:17 PM


To: Dave, Small Pet Feeders
Subject: Re: David Cross updated this invoice (0008)



Any word..

On Wed, Dec 28, 2011 at 11:54 AM, Dave, Small Pet Feeders <[email protected]> wrote:

I understand your frustration, I’d be livid myself. I just spoke with our farm, and we’re looking into it as your order was shipped out the 19th, you should of received it AGES ago. I’m sorry about this Dennis, dang USPS likes to jam up around Christmas with all the packages going through the mail. We’ll obviously have to send you out a replacement order anyways, as whatever is in that shipment is surely dead by now. I’m on top of this for you today, and we’ll probably need to get you a replacement order out as well. I agree, this is ridiculous, but bear with me Dennis, and we’ll get this figured out, one way or another.



We may be switching farms here in the near future, as you’re not the only one with a delayed package right now. I’ve reached my limit with USPS, and unfortunately it doesn’t look like they’re willing to switch over to Fedex as I’ve been suggesting.



Your Friend in the Bug Business,

-Dave Cross

Owner/Managing Member

Small Pet Feeders, LLC

www.SmallPetFeeders.com

678-250-8427

“Your One Stop Feeder Marketplace"

Error! Filename not specified.


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Dave, Small Pet Feeders <[email protected]> Fri, Dec 30, 2011 at 6:27 PM
To: [email protected]

No, the farm that ships USPS does not ship overnight, and the cost for doing such would far exceed the value of the package.



Your Friend in the Bug Business,

-Dave Cross

Owner/Managing Member

Small Pet Feeders, LLC

www.SmallPetFeeders.com

678-250-8427

“Your One Stop Feeder Marketplace"

spf3



From: [email protected] [mailto:[email protected]]
Sent: Friday, December 30, 2011 3:17 PM
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[email protected] <[email protected]> Sat, Dec 31, 2011 at 12:14 AM
To: "Dave, Small Pet Feeders" <[email protected]>


----- Reply message -----
From: "Dave, Small Pet Feeders" <[email protected]>
Date: Fri, Dec 30, 2011 6:27 pm
Subject: David Cross updated this invoice (0008)
To: <[email protected]>

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[email protected] <[email protected]> Sat, Dec 31, 2011 at 12:14 AM
To: "Dave, Small Pet Feeders" <[email protected]>
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[email protected] <[email protected]> Sat, Dec 31, 2011 at 12:15 AM
To: "Dave, Small Pet Feeders" <[email protected]>


Sure it costs more but I'll be going on 3 weeks waiting got crickets
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[email protected] <[email protected]> Sat, Dec 31, 2011 at 12:15 AM
To: "Dave, Small Pet Feeders" <[email protected]>
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Dave, Small Pet Feeders <[email protected]> Tue, Jan 3, 2012 at 11:36 AM
To: [email protected]

Have you received either shipment? There is now 2 in the mail for you…



Your Friend in the Bug Business,

-Dave Cross

Owner/Managing Member

Small Pet Feeders, LLC

www.SmallPetFeeders.com

678-250-8427

“Your One Stop Feeder Marketplace"

spf3



From: [email protected] [mailto:[email protected]]
Sent: Saturday, December 31, 2011 12:15 AM
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[email protected] <[email protected]> Tue, Jan 3, 2012 at 1:03 PM
To: "Dave, Small Pet Feeders" <[email protected]>


No

----- Reply message -----
From: "Dave, Small Pet Feeders" <[email protected]>
Date: Tue, Jan 3, 2012 11:36 am
Subject: David Cross updated this invoice (0008)
To: <[email protected]>

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Any word..
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<d
[email protected] <[email protected]> Tue, Jan 3, 2012 at 1:03 PM
To: "Dave, Small Pet Feeders" <[email protected]>
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Dave, Small Pet Feeders <[email protected]> Wed, Jan 4, 2012 at 12:51 AM
To: [email protected]

It’s just odd to me that the first package just never showed up. Dead or alive. Weird, but we did ship you out a replacement, so keep an eye out for it.



Your Friend in the Bug Business,

-Dave Cross

Owner/Managing Member

Small Pet Feeders, LLC

www.SmallPetFeeders.com

678-250-8427

“Your One Stop Feeder Marketplace"

spf3



From: [email protected] [mailto:[email protected]]
Sent: Tuesday, January 03, 2012 1:04 PM
[Quoted text hidden]

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Magical Geckos <[email protected]> Wed, Jan 4, 2012 at 3:43 PM
To: "Dave, Small Pet Feeders" <[email protected]>
Still no crickets.
[Quoted text hidden]
[Quoted text hidden]
Magical Geckos <[email protected]> Thu, Jan 5, 2012 at 11:57 AM
To: "Dave, Small Pet Feeders" <[email protected]>
again no crickets..
you can just issue me a refund.
[Quoted text hidden]
Dave, Small Pet Feeders <[email protected]> Thu, Jan 5, 2012 at 1:07 PM
To: Magical Geckos <[email protected]>

Your replacement order of 5000 crickets is on its way. Our cricket farm has now shipped out 10,000 crickets to you, covering the shipping charge on the second at no cost to you.



We’ve never had the same customer not receive their crickets twice in a row. You should have received at the very least a dead order. Are you checking your front office and post box?



Your Friend in the Bug Business,

-Dave Cross

Owner/Managing Member

Small Pet Feeders, LLC

www.SmallPetFeeders.com

678-250-8427

“Your One Stop Feeder Marketplace"

spf3



From: Magical Geckos [mailto:[email protected]]
Sent: Thursday, January 05, 2012 11:57 AM
To: Dave, Small Pet Feeders
Subject: Re: David Cross updated this invoice (0008)



again no crickets..
you can just issue me a refund.

On Wed, Jan 4, 2012 at 3:43 PM, Magical Geckos <[email protected]> wrote:

Still no crickets.



On Wed, Jan 4, 2012 at 12:51 AM, Dave, Small Pet Feeders <[email protected]> wrote:

It’s just odd to me that the first package just never showed up. Dead or alive. Weird, but we did ship you out a replacement, so keep an eye out for it.



Your Friend in the Bug Business,

-Dave Cross

Owner/Managing Member

Small Pet Feeders, LLC

www.SmallPetFeeders.com

678-250-8427

“Your One Stop Feeder Marketplace"

Error! Filename not specified.



From: [email protected] [mailto:[email protected]]
Sent: Tuesday, January 03, 2012 1:04 PM


To: Dave, Small Pet Feeders
Subject: Re: David Cross updated this invoice (0008)





No

----- Reply message -----
From: "Dave, Small Pet Feeders" <[email protected]>
Date: Tue, Jan 3, 2012 11:36 am
Subject: David Cross updated this invoice (0008)
To: <[email protected]>

Have you received either shipment? There is now 2 in the mail for you…



Your Friend in the Bug Business,

-Dave Cross

Owner/Managing Member

Small Pet Feeders, LLC

www.SmallPetFeeders.com

678-250-8427

“Your One Stop Feeder Marketplace"

Error! Filename not specified.



From: [email protected] [mailto:[email protected]]
Sent: Saturday, December 31, 2011 12:15 AM
To: Dave, Small Pet Feeders
Subject: Re: David Cross updated this invoice (0008)





Sure it costs more but I'll be going on 3 weeks waiting got crickets

----- Reply message -----
From: "Dave, Small Pet Feeders" <[email protected]>
Date: Fri, Dec 30, 2011 6:27 pm
Subject: David Cross updated this invoice (0008)
To: <[email protected]>

No, the farm that ships USPS does not ship overnight, and the cost for doing such would far exceed the value of the package.



Your Friend in the Bug Business,

-Dave Cross

Owner/Managing Member

Small Pet Feeders, LLC

www.SmallPetFeeders.com

678-250-8427

“Your One Stop Feeder Marketplace"

Error! Filename not specified.



From: [email protected] [mailto:[email protected]]
Sent: Friday, December 30, 2011 3:17 PM
To: Dave, Small Pet Feeders
Subject: Re: David Cross updated this invoice (0008)



Are they getting shipped overnight?

----- Reply message -----
From: "Dave, Small Pet Feeders" <[email protected]>
Date: Fri, Dec 30, 2011 1:19 pm
Subject: David Cross updated this invoice (0008)
To: "&apos;Magical Geckos&apos;" <[email protected]>

Alright, I’ll call the farm to ship you out new ones today.



Your Friend in the Bug Business,

-Dave Cross

Owner/Managing Member

Small Pet Feeders, LLC

www.SmallPetFeeders.com

678-250-8427

“Your One Stop Feeder Marketplace"

Error! Filename not specified.
[Quoted text hidden]



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Magical Geckos <[email protected]> Thu, Jan 5, 2012 at 1:13 PM
To: "Dave, Small Pet Feeders" <[email protected]>
Yes. I dont understand why there is no tracking number.
[Quoted text hidden]
Dave, Small Pet Feeders <[email protected]> Thu, Jan 5, 2012 at 1:18 PM
To: Magical Geckos <[email protected]>

We work with a small farm in Florida, and are just starting to employ the “Delivery Confirmation” system with our orders. We have the receipts for the delivery of your two packages in hard copy should we need them, but you should have received something, dead or alive, and this is a first for both our farm and us for someone to not receive anything.





Your Friend in the Bug Business,

-Dave Cross

Owner/Managing Member

Small Pet Feeders, LLC

www.SmallPetFeeders.com

678-250-8427

“Your One Stop Feeder Marketplace"

spf3



From: Magical Geckos [mailto:[email protected]]
Sent: Thursday, January 05, 2012 1:14 PM
To: Dave, Small Pet Feeders
Subject: Re: David Cross updated this invoice (0008)



Yes. I dont understand why there is no tracking number.

On Thu, Jan 5, 2012 at 1:07 PM, Dave, Small Pet Feeders <[email protected]> wrote:

Your replacement order of 5000 crickets is on its way. Our cricket farm has now shipped out 10,000 crickets to you, covering the shipping charge on the second at no cost to you.



We’ve never had the same customer not receive their crickets twice in a row. You should have received at the very least a dead order. Are you checking your front office and post box?



Your Friend in the Bug Business,

-Dave Cross

Owner/Managing Member

Small Pet Feeders, LLC

www.SmallPetFeeders.com

678-250-8427

“Your One Stop Feeder Marketplace"

Error! Filename not specified.


[Quoted text hidden]
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Magical Geckos <[email protected]> Fri, Jan 6, 2012 at 2:26 PM
To: "Dave, Small Pet Feeders" <[email protected]>
Still no crickets
[Quoted text hidden]
Dave, Small Pet Feeders <[email protected]> Sat, Jan 7, 2012 at 12:29 AM
To: Magical Geckos <[email protected]>

Dennis,

Our farm sent you 5000 crickets on 12/19/2011 to…

Dennis Blankenship
9332 Swaying Pine CT
Apt. i
miamisburg, OH 45342



When for whatever reason, you never received that 5000 crickets, we shipped you out another 5000 crickets on 01/03/12 to…

Dennis Blankenship
9332 Swaying Pine CT
Apt. i
miamisburg, OH 45342



Your crickets from at least one of these shipments should have arrived by now. Please call your local USPS hub and inquire about a stack of cricket boxes, because this is a HIGHLY unusual situation.



Your Friend in the Bug Business,

-Dave Cross

Owner/Managing Member

Small Pet Feeders, LLC

www.SmallPetFeeders.com

678-250-8427

“Your One Stop Feeder Marketplace"

spf3



From: Magical Geckos [mailto:[email protected]]
Sent: Friday, January 06, 2012 2:27 PM
To: Dave, Small Pet Feeders
Subject: Re: David Cross updated this invoice (0008)



Still no crickets

On Thu, Jan 5, 2012 at 1:18 PM, Dave, Small Pet Feeders <[email protected]> wrote:

We work with a small farm in Florida, and are just starting to employ the “Delivery Confirmation” system with our orders. We have the receipts for the delivery of your two packages in hard copy should we need them, but you should have received something, dead or alive, and this is a first for both our farm and us for someone to not receive anything.





Your Friend in the Bug Business,

-Dave Cross

Owner/Managing Member

Small Pet Feeders, LLC

www.SmallPetFeeders.com

678-250-8427

“Your One Stop Feeder Marketplace"

Error! Filename not specified.


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[email protected] <[email protected]> Sat, Jan 7, 2012 at 1:45 AM
To: "Dave, Small Pet Feeders" <[email protected]>
I don't think I can inquire with out a tracking number

----- Reply message -----
From: "Dave, Small Pet Feeders" <[email protected]>
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[email protected] <[email protected]> Sat, Jan 7, 2012 at 1:45 AM
To: "Dave, Small Pet Feeders" <[email protected]>
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Dave, Small Pet Feeders <[email protected]> Sat, Jan 7, 2012 at 2:16 AM
To: [email protected]

Yes you can. A stack of cricket boxes really stick out in a post office.



Your Friend in the Bug Business,

-Dave Cross

Owner/Managing Member

Small Pet Feeders, LLC

www.SmallPetFeeders.com

678-250-8427

“Your One Stop Feeder Marketplace"

spf3



From: [email protected] [mailto:[email protected]]
Sent: Saturday, January 07, 2012 1:46 AM
[Quoted text hidden]

[Quoted text hidden]
[email protected] <[email protected]> Sat, Jan 7, 2012 at 12:16 PM
To: "Dave, Small Pet Feeders" <[email protected]>
I called nothing they can do with out a tracking number

And a worker then the supervisour both said they haven't seen any crickets come through ..



----- Reply message -----
From: "Dave, Small Pet Feeders" <[email protected]>
[Quoted text hidden]
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[email protected] <[email protected]> Sat, Jan 7, 2012 at 12:16 PM
To: "Dave, Small Pet Feeders" <[email protected]>
[Quoted text hidden]
[email protected] <[email protected]> Sat, Jan 7, 2012 at 12:19 PM
To: "Dave, Small Pet Feeders" <[email protected]>
If you can't provide me with a tracking number then give me a refund. I've waited 3 weeks for crickets. That's to long
[Quoted text hidden]
[email protected] <[email protected]> Sat, Jan 7, 2012 at 12:19 PM
To: "Dave, Small Pet Feeders" <[email protected]>
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Magical Geckos <[email protected]> Mon, Jan 9, 2012 at 4:50 PM
To: "Dave, Small Pet Feeders" <[email protected]>
Just to let you know i would not put my businesses reputation on the line over 100.00 worth of crickets.
i have never received anything.

You say your "small family farm" (that you said i know about i have no clue who they are) doesnt have the ability to give trackinb numbers? its a extra .50 charge that you can put on ANYTHING.

How do you even know they shipped anything.

I am not at fault here. being a seller of anything you should know to ALWAYS have tracking numbers added to everything you use.


below is my post office.. please call them yourself and ask if they have had any crickets come through. heck even ask to speak to my postman that delivers and ask him how many orders he has dropped of to me..i GUARANTEE he will say 1 the very first order you sent me.

240 S Heincke rd
Miamisburg, Ohio
(937) 866-4551


[Quoted text hidden]
Magical Geckos <[email protected]> Mon, Jan 9, 2012 at 4:53 PM
To: "Dave, Small Pet Feeders" <[email protected]>
and you also arent giving me a larger discount. i am paying more than what i will be paying from ghanns.
i remember you saying if your not willing to pay a couple extra bucks for healthy crickets
[Quoted text hidden]
Dave, Small Pet Feeders <[email protected]> Mon, Jan 9, 2012 at 4:57 PM
To: Magical Geckos <[email protected]>

It’s odd to me that you think Post men actually remember every single shipment you’ve received. And not only that, but which ones came from me and which ones came from another company.



Your case is very suspicious, and we have not had this issue with a single other client, that makes it even more suspicious.



We’ll allow Paypal to decide this, and whatever they decide we can wash our hands of eachother after, as I desire nothing less from a customer I made less than $10 and spent countless hours replying to emails for and toiling over “lost packages”. Have a pleasant day.



Your Friend in the Bug Business,

-Dave Cross

Owner/Managing Member

Small Pet Feeders, LLC

www.SmallPetFeeders.com

678-250-8427

“Your One Stop Feeder Marketplace"

spf3



From: Magical Geckos [mailto:[email protected]]
Sent: Monday, January 09, 2012 4:51 PM
To: Dave, Small Pet Feeders
Subject: Re: David Cross updated this invoice (0008)



Just to let you know i would not put my businesses reputation on the line over 100.00 worth of crickets.
i have never received anything.

You say your "small family farm" (that you said i know about i have no clue who they are) doesnt have the ability to give trackinb numbers? its a extra .50 charge that you can put on ANYTHING.

How do you even know they shipped anything.

I am not at fault here. being a seller of anything you should know to ALWAYS have tracking numbers added to everything you use.


below is my post office.. please call them yourself and ask if they have had any crickets come through. heck even ask to speak to my postman that delivers and ask him how many orders he has dropped of to me..i GUARANTEE he will say 1 the very first order you sent me.

240 S Heincke rd
Miamisburg, Ohio
(937) 866-4551





On Sat, Jan 7, 2012 at 12:19 PM, [email protected] <[email protected]> wrote:

If you can't provide me with a tracking number then give me a refund. I've waited 3 weeks for crickets. That's to long

----- Reply message -----
From: "Dave, Small Pet Feeders" <[email protected]>
Date: Sat, Jan 7, 2012 2:16 am
Subject: David Cross updated this invoice (0008)
To: <[email protected]>

Yes you can. A stack of cricket boxes really stick out in a post office.



Your Friend in the Bug Business,

-Dave Cross

Owner/Managing Member

Small Pet Feeders, LLC

www.SmallPetFeeders.com

678-250-8427

“Your One Stop Feeder Marketplace"

Error! Filename not specified.



From: [email protected] [mailto:[email protected]]
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Dave, Small Pet Feeders <[email protected]> Mon, Jan 9, 2012 at 4:59 PM
To: Magical Geckos <[email protected]>

If I were looking to rip you off, and allow you to pay for an order I had no intention of sending out, would I still be replying to your emails?



Think about that and then decide if we shipped your package out.



Your Friend in the Bug Business,

-Dave Cross

Owner/Managing Member

Small Pet Feeders, LLC

www.SmallPetFeeders.com

678-250-8427

“Your One Stop Feeder Marketplace"

spf3



From: Magical Geckos [mailto:[email protected]]
Sent: Monday, January 09, 2012 4:53 PM
To: Dave, Small Pet Feeders
Subject: Re: David Cross updated this invoice (0008)



and you also arent giving me a larger discount. i am paying more than what i will be paying from ghanns.
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From: [email protected] [mailto:[email protected]]
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Magical Geckos <[email protected]> Mon, Jan 9, 2012 at 5:08 PM
To: "Dave, Small Pet Feeders" <[email protected]>
t’s odd to me that you think Post men actually remember every single shipment you’ve received. And not only that, but which ones came from me and which ones came from another company.


You asked me to call them to see if they remember you even said that 5 boxes of crickets is noticeable. its not something that's often delivered. i would remember delivering them.





Your case is very suspicious, and we have not had this issue with a single other client, that makes it even more suspicious.



You have to think if you were on my side you would also be saying that is suspicious that i havent received anything.



We’ll allow Paypal to decide this, and whatever they decide we can wash our hands of eachother after, as I desire nothing less from a customer I made less than $10 and spent countless hours replying to emails for and toiling over “lost packages”. Have a pleasant day.


no I do not think you are trying to rip me off. and yes you continue to reply to emails. But the fact remains i dont have any crickets.
[Quoted text hidden]
Magical Geckos <[email protected]> Mon, Jan 9, 2012 at 5:22 PM
To: "Dave, Small Pet Feeders" <[email protected]>
And to be sure i wasnt be rash i made a post on gecko forums about this.
I left out all of your information and just gave the facts.

if you you view/reply your more than welcome.
http://geckoforums.net/showthread.php?t=83855
[Quoted text hidden]

 

[im faster]

wow those posted really messed up ill try to clean up later.

 

[Small Pet Feeders]

I overlooked your order because we had a side arrangement that was not part of our regular prices, you know that. I immediately took responsibility and apologized, to use that occurrence is just underhanded. And even so, how does that point to any issue of dishonesty with my company? If anything, it shows I'm not afraid to take responsibility when the fault is mine to take.

Honestly, if you would have received two, or even one shipment, that was dead on arrival, a refund or second replacement wouldn't be an issue. The problem lies with your character as you have represented it to me.

So I've never asked you for an invoice to prove your claims of lower prices elsewhere? I can quote emails too...

From: "Dave, Small Pet Feeders" <[email protected]>
Date: Wed, Nov 23, 2011 2:13 pm
Subject: New Form Entry: Contact Form
To: <[email protected]>
How much of a difference are we looking at? With regular orders, with the proper invoice documentation, I can convince my distributor to shrink his size of the pie as we’ve been releasing around 100,000 crickets monthly into the wild due to overstock.

Additionally, if our competitor offered you $13.50 per box shipped for 2000 crickets, and you have a copy of this invoice, we would be happy to see what we can do to help you with that.

Honestly, $13.50 a box was below what we would offer our standard Breeder Program client, so we didn’t make enough to justify the work to this point. I’d be interested in helping your with 5000 crickets for $12 a box plus shipping, past that I would need a competitors invoice to match any other deals.

We don’t offer 3 month contracts. I really wouldn’t want to have you agree to something you’re not comfortable with, with a product you’re not happy with, at a price you can do better with. If you’d like to agree to a 12 month agreement, I’d be willing to match the price you pay locally, but at $67.50 I make next to nothing and can no longer honor it without our competitor’s invoice, as per our company policies.

As I said, I asked you repeatedly for the invoice proving your claims of receiving lower prices elsewhere, not once did you ever produce an invoice to substantiate your claims. Please stop denying ever asking for a lower price or that I never asked you for a competitors invoice, as the content of these emails speaks otherwise.

I'm not going to bicker with you on an internet messageboard, Dennis. I apologize to all of you who have to waste their time reading this when they could be reading more positive content in relation to their geckos and other pets. I hope I've proved my position with my responses.

 

[animeavatar]

Um... Your address? Aren't you worried?

Releasing them into the wild? Is that an okay thing to do
?

 

[Small Pet Feeders]

Maybe somebody stole the package/box?

Someone IS stealing the package, he'll probably get a refund from Paypal due to lack of proof of shipment. Honestly, the amount of time I've invested already in dealing with Dennis as a honest human being, I'd probably pay $70 just to be rid of him as I don't believe he's been completely truthful since the beginning.

 

[im faster]

I overlooked your order because we had a side arrangement that was not part of our regular prices, you know that. I immediately took responsibility and apologized, to use that occurrence is just underhanded. And even so, how does that point to any issue of dishonesty with my company? If anything, it shows I'm not afraid to take responsibility when the fault is mine to take.

Honestly, if you would have received two, or even one shipment, that was dead on arrival, a refund or second replacement wouldn't be an issue. The problem lies with your character as you have represented it to me.

So I've never asked you for an invoice to prove your claims of lower prices elsewhere? I can quote emails too..



As I said, I asked you repeatedly for the invoice proving your claims of receiving lower prices elsewhere, not once did you ever produce an invoice to substantiate your claims. Please stop denying ever asking for a lower price or that I never asked you for a competitors invoice, as the content of these emails speaks otherwise.

I'm not going to bicker with you on an internet messageboard, Dennis. I apologize to all of you who have to waste their time reading this when they could be reading more positive content in relation to their geckos and other pets. I hope I've proved my position with my responses.

Okay you asked if you were going to match you needed an invoice.
you never required me to give you an invoice to make an order.

yes i asked for a lower price.
i told you what i was willing to pay you and you kept asking for more. so yes i asked for a lower price.


I never received DOA crickets. I never received anything.

I hope you learned a lesson from all of this.
USE TRACKING NUMBERS ALWAYS!

if you would have it would have proved both of us as being right. or at leas that i never received anything.

 

[Small Pet Feeders]

Believe me, we'll be having Delivery Confirmation available to future customers of crickets and superworms due to this order. Nothing left to be said.

And yes, releasing crickets into the wild is just fine, especially the House cricket as birds just swoop in and have a feast. It's quite the sight from what I understand.

 

[im faster]

The reason for this post was to get others opinions.
they are still welcome.

 

[katie_]

The reason for this post was to get others opinions.
they are still welcome.

Sounds like you two are not compatable to deal with eachother.

 

[Small Pet Feeders]

Sounds like you two are not compatable to deal with eachother.

You'll definitely get an enthusiastic "HELL YES" from me on that one...

 

[Thorgecko707]

Someone IS stealing the package, he'll probably get a refund from Paypal due to lack of proof of shipment. Honestly, the amount of time I've invested already in dealing with Dennis as a honest human being, I'd probably pay $70 just to be rid of him as I don't believe he's been completely truthful since the beginning.

It is a horrible thought that people would steal crickets for a worthless amount of money.

 

[Russ S]

I will be moving this thread to the Business Inquiries section as that area is more suited for this type of discussion.
You will have 24 hours to add your full names if they are not already in your user information or signature areas. After that posts without full names will be deleted.

Thank you for your understanding in this matter.

 

[Dimidiata]

Samuel jackson, Dear lord people this is a bit of a mess. Has it occured to anyone that the crickets simply arnt reaching anyone? Shit happens, and fast. I was wondering if you two could just compromise? Possibly just refund one order of crickets and call it quits. For no reason should anyone be assuming anyone else is lying. Those types of things just cause issues. Why dont you place eachother in the others shoes. On one hand you have a feeder seller. He is an honnest man and has sold many shipments of crickets before, he has sent someone 2 orders and both have been claimed DOAs, now the customer wants a refund. He has no way of telling if they are lying or not. Understandable

NOW you have a breeder, he has ordered 2 shippments(ok 1 shippments with a replacment.) Neither have arrived and he needs the feeders. He has no idea what happend, is the seller lying, did the crixs not make it for some reason? He wants a refund for a product he didnt recive. Understandable.

Bottom line is this, there is no way of telling wich of you is lying and theres no point in arguing over a hopless topic. Why dont we just make a compromise?

 

[im faster]

Samuel jackson, Dear lord people this is a bit of a mess. Has it occured to anyone that the crickets simply arnt reaching anyone? Shit happens, and fast. I was wondering if you two could just compromise? Possibly just refund one order of crickets and call it quits. For no reason should anyone be assuming anyone else is lying. Those types of things just cause issues. Why dont you place eachother in the others shoes. On one hand you have a feeder seller. He is an honnest man and has sold many shipments of crickets before, he has sent someone 2 orders and both have been claimed DOAs, now the customer wants a refund. He has no way of telling if they are lying or not. Understandable

NOW you have a breeder, he has ordered 2 shippments(ok 1 shippments with a replacment.) Neither have arrived and he needs the feeders. He has no idea what happend, is the seller lying, did the crixs not make it for some reason? He wants a refund for a product he didnt recive. Understandable.

Bottom line is this, there is no way of telling wich of you is lying and theres no point in arguing over a hopless topic. Why dont we just make a compromise?

:main_thumbsup:

 

[Dimidiata]

Honestly i dont want to see you guys fight. Your both big contributers here, and we dont need drama, we need to stay togather and keep the forum strong. The minute we start ripping eachother new ones is when it all goes bye bye. So shall we shake and make up? You dont have to like eachother and i dont exspect you to do business again but if we could cohabbit togather and work togather when needed for the better of the forum and the new members who stroll,stumble, glide, fall flat in here itd be nice.

 

[Thorgecko707]

Honestly i dont want to see you guys fight. Your both big contributers here, and we dont need drama, we need to stay togather and keep the forum strong. The minute we start ripping eachother new ones is when it all goes bye bye. So shall we shake and make up? You dont have to like eachother and i dont exspect you to do business again but if we could cohabbit togather and work togather when needed for the better of the forum and the new members who stroll,stumble, glide, fall flat in here itd be nice.

if paypal action has already been taken i dont see the point in slander and bullying spf. it wont accomplish anything. cut your losses and dont deal with eachother again.

 

[Small Pet Feeders]

Samuel jackson, Dear lord people this is a bit of a mess. Has it occured to anyone that the crickets simply arnt reaching anyone? Shit happens, and fast. I was wondering if you two could just compromise? Possibly just refund one order of crickets and call it quits. For no reason should anyone be assuming anyone else is lying. Those types of things just cause issues. Why dont you place eachother in the others shoes. On one hand you have a feeder seller. He is an honnest man and has sold many shipments of crickets before, he has sent someone 2 orders and both have been claimed DOAs, now the customer wants a refund. He has no way of telling if they are lying or not. Understandable

NOW you have a breeder, he has ordered 2 shippments(ok 1 shippments with a replacment.) Neither have arrived and he needs the feeders. He has no idea what happend, is the seller lying, did the crixs not make it for some reason? He wants a refund for a product he didnt recive. Understandable.

Bottom line is this, there is no way of telling wich of you is lying and theres no point in arguing over a hopless topic. Why dont we just make a compromise?

Unfortunately the "compromise" you speak of is simply giving him his money back when he claims he never received not one, but two shipments of the same order. When he claimed not to receive the first order, I decided to "compromise" and ship out another 5000 crickets, something that is expensive in shipping costs alone. Then he states he didn't receive that replacement order either. Not that it arrived DOA, as you theorized, but that a rather large stack of 5000 crickets didn't arrive TWICE IN A ROW. We're losing money in the second shipment's shipping costs alone, and since we're already taking a loss with the second shipment which the Buyer supposedly also never received, wouldn't the compromise be he share in some of the sale's loss?

Now I don't know what the exact odds are that a shipment of 3-5 cricket boxes stacked on top of eachother gets lost in the mail are, but I know in the 6 months we've been offering Crickets and Superworms on a bulk scale, we've never had a single order go completely missing, not one. Knowing that, what would be the odds of same order getting lost a SECOND time? And upon review, you find inconsistencies in a Buyer's story from the beginning, and accompanied with a "gut feeling", you start realizing you could be getting scammed for $70, and that in fact the Buyer has a much higher chance of having received one or both shipments than for both shipments to go mysteriously missing.

 

[im faster]

if paypal action has already been taken i dont see the point in slander and bullying spf. it wont accomplish anything. cut your losses and dont deal with eachother again.

Okay first, i didnt slander anyone. I DIDN'T EVEN MENTION HIS NAME.
i merely asked a couple questions.

I never accused him of being untruthful.
He made all the remarks like that.

 

[im faster]

inconsistencies?

I never got crickets.
where are my crickets.. what is inconsistent about that.

Yeah the odds of me not getting shippments is high... so they must not have been shipped.