UPS WORRIES

MiamiLeos

New Member
Messages
1,186
Location
Miami, FL
It is now 10:15 am and my leo has not arrived. I checked the tracking number online and I am horrified to see that the delivery date has been rescheduled for tomorrow. Does that mean he is in a shipping box without food and water still waiting to be shipped!!??? I am sick with worry :'(
 

T-ReXx

Uroplatus Fanatic
Messages
1,745
Location
Buffalo, NY
I'd contact your shipper. Find out if UPS has the package. If they do, they're responsible to get it delivered to you today, not tommorow(thats what NEXT DAY AIR is for) and you need to call them and find out why they're not sticking to their policies. As a side note, as long and temps dont get too low/high geckos can spend a couple days without food/water just fine.
 

Kristi23

Ghoulish Geckos
Messages
16,180
Location
IL
Where is the gecko coming from? There is a lot of bad weather and UPS won't guarantee next day when it's a weather related delay. You definitely need to contact the person you bought the gecko from and find out what is going on. Good luck!
 

Courtney Bailey

New Member
Messages
113
Location
Arizona
YOU SAID" I'd contact your shipper. Find out if UPS has the package. If they do, they're responsible to get it delivered to you today, not tomorrow (thats what NEXT DAY AIR is for)"

The next day air has so much fine print that they seem to get around that whole next day thing. They have something called acceptable delay, which means they can deliver it the next day if something, goes wrong.

I recently went through this exact same thing; my geckos got delayed 48 hours because of a snow storm. My advice is to call the UPS number and have your shipper do they same. The people working at the office can tell you where the package is and what is going on. Inform them it’s a gecko and it needs to stay warm. Ya never know your geckos might even get to rid up from in the side seat when they are delivered by the UPS person (mine did)
 

Holly12

Member
Messages
454
I hope that you find out if your leo is okay I will say a prayer for you and your leo that it will be okay I be very worrie myself if I was in your shoes so yeah I would call and find out whear it is and when will it be coming good luck let us know if you find out anything good luck.
 

Mel&Keith

Mod Squad Member
Messages
7,180
Location
Pasadena, TX
Do you mind giving the tracking updates (where and what time they were at each stop)? We can probably figure out by the tracking what's going on. Other than that, call UPS with your tracking number to find out the reason for the delay then call the person you bought the gecko from.
 

MiamiLeos

New Member
Messages
1,186
Location
Miami, FL
Thanks for all your support guys. He is actually my SS gift. Here is all the info on ups.com.


Tracking Information
Tracking Number: 1Z14W5622497549851
Status: In Transit - Rescheduled
In Transit - Rescheduled
Rescheduled Delivery Date: 12/24/2009
Shipped To: MIAMI, FL, US Shipped/Billed On: 12/22/2009
Type: Package
Service: NEXT DAY AIR Special
Instructions: SIGNATURE REQUIRED
Weight: 1.00 Lb



LOUISVILLE, KY, US 12/23/2009 3:48 A.M. ARRIVAL SCAN
12/23/2009 2:31 A.M. ADVERSE WEATHER CONDITIONS
12/23/2009 2:25 A.M. ADVERSE WEATHER CONDITIONS
SALT LAKE CITY, UT, US 12/22/2009 9:37 P.M. DEPARTURE SCAN
12/22/2009 6:27 P.M. PICKUP SCAN
US 12/22/2009 12:43 A.M. BILLING INFORMATION RECEIVED
 

robin

New Member
Messages
12,261
Location
Texas
looks like it is in Louisville due to weather. according to that it has not even left the KY hub
 

MiamiLeos

New Member
Messages
1,186
Location
Miami, FL
looks like he is FINALLY in Miami.


MIAMI, FL, US 12/23/2009 7:32 P.M. ARRIVAL SCAN
WEST COLUMBIA, SC, US 12/23/2009 5:57 P.M. DEPARTURE SCAN
12/23/2009 5:01 P.M. ARRIVAL SCAN
LOUISVILLE, KY, US 12/23/2009 3:55 P.M. DEPARTURE SCAN
12/23/2009 3:48 A.M. ARRIVAL SCAN
12/23/2009 2:31 A.M. ADVERSE WEATHER CONDITIONS
12/23/2009 2:25 A.M. ADVERSE WEATHER CONDITIONS
SALT LAKE CITY, UT, US 12/22/2009 9:37 P.M. DEPARTURE SCAN
12/22/2009 6:27 P.M. PICKUP SCAN
US 12/22/2009 12:43 A.M. BILLING INFORMATION RECEIVED
 

MiamiLeos

New Member
Messages
1,186
Location
Miami, FL
I am more worried about him being cramped up for so long than anything really. That and water... and heat... ahhh I'm so worried!!!!
 

Holly12

Member
Messages
454
When you do get him and get him out of that box let us know if he is okay I hope that he will be alright keep us posted.
 

MiamiLeos

New Member
Messages
1,186
Location
Miami, FL
Thanks for the support everyone. He arrived minutes ago, healthy, and is settling in nicely on the warm side of the tank. He is BEAUTIFUL!!!! Thank you Kathy!!!! I will be sure to update you all and post pics. Thank you again for all your help and support.
 

phoneguy

New Member
Messages
166
Location
Pennsylvania
I'm so happy it all worked out for you. I kept checking the thread for updates last night hoping to see good news. You wust have been a nervous wreck. Enjoy your new addition.
 

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